Thursday, March 29, 2012

How to Choose a Carpet Cleaning Company… without getting ripped off

Do you need your carpet cleaned but you don’t know how to choose a carpet cleaning company? Before you hire a cleaner ask them a series of questions and see how well they fair. They may not be perfect but they should fair pretty well if they are reputable.

What kind of training does the company have for its technicians?
A reputable firm should require that employees receive training certification from organizations such as the IICRC (Institute of Inspection Cleaning and Restoration Certification) and participate in continuing education programs that is separate from their “in house” training.

Does the company give free in-home written estimates before the job is performed?

A free in-home written estimate will let you know exactly how much you are going to spend before you call and make an appointment.

How many years has the company been in business under the same name?

A company that has been in business for years has to be doing something right, or else no one would call them back

What does a basic cleaning include?

A basic cleaning should include the pre-spot, additional spot removal, furniture moving, and cleaning of the carpet. You may then choose to pay extra for the carpet protector, spot dyeing, or repairs.

What type of cleaning method will be used?
The most preferred cleaning method by carpet manufacturers is hot water extraction or as some people call it “steam cleaning”.

What is your guarantee?
A reputable company will offer some sort of guarantee — usually they will come back once to try and rectify the problem and if that does not satisfy the customer they will refund their money.

What should I do before the cleaner arrives?

Before they arrive you should have all your breakable objects out of the way. Then the technicians should move around your furniture, clean under it, and set it back where it belongs on top of small pieces of Styrofoam or plastic tabs.

Lastly, ask your friends, relatives, and neighbors who they use and trust. This is probably the best way to find the perfect company for your needs.

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