Tuesday, February 21, 2012

Pearson Carpet Care Receives Angie's List Award



Humble, TX - Pearson Carpet Care has been awarded the prestigious 2010 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the companies rated on the nation’s leading provider of consumer reviews on local service companies.

Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.

“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List. Angie's List is where consumers share their ratings and reviews on the local companies they hire. Members of Angie's List also check the list's more than 500 categories for highly rated companies before they hire. Company ratings are based strictly on feedback from members of Angie's List. Companies cannot pay to be on the list, nor can they put themselves on the list. Angie's List currently has more than 1 million members in 124major cities across the U.S.


Pearson Carpet Care is located in Humble, TX and specializes in cleaning rugs from all over the world, whether hand-woven or machine made. Pearson Carpet Care also does carpet cleaning, tile and grout cleaning, upholstery cleaning and offers 24 hour emergency water extraction. Visit our website www.pearsoncarpetcare.com or call the world headquarters at 281-548-7200.

Wednesday, February 8, 2012

Rug Cleaning - The First Step

The most important part of rug cleaning is removing as much dry soil from the rug as possible before the cleaning actually begins. Here is a video of a rug we picked up to clean because the customer was not happy with the previous cleaner just 3 weeks before. The previous cleaner tried to clean it at the customers house in their driveway and did not even try to remove the dry soil. Don't let this happen to you. Bring your rugs to Pearson Carpet Care the first time.



http://www.pearsoncarpetcare.com
http://www.prodrying.com

Thursday, February 2, 2012

February Newsletter - How to choose a Vacuum Cleaner

The Newsletter below is about how to choose a vacuum cleaner. It also includes a few tips on how to keep the one you got in good working condition. Vacuum cleaners can affect the indoor air quality when not functioning properly.

http://myemail.constantcontact.com/Newsletter-from-Pearson-Carpet-Care.html?soid=1108504812581&aid=qeJRUvO6IeM

www.pearsoncarpetcare.com
www.prodrying.com

Thursday, January 12, 2012

Another Company's Drying vs. Pearson Carpet Care

So I got a call from an adjuster to meet him at a house that had a water loss 6 days ago. The loss started in the second floor bathroom. The toilet tank cracked in a 9 year old 3400 sf house and affected 3/4 of the house. The insured called someone they knew to dry it. The company brought out two dehumidifiers (only one was an LGR) and two fans. They cut out some plywood decking on the second floor, drilled holes in the plywood other places and had no moisture meters, even though it says water restoration on their van. They also had a yellow fan that had nails in the handle and one poked me pretty good is the only reason I noticed it. I am now drying the house with my equipment (4 dehus. and 19 fans) and so the other company came to pick up their equipment today. I asked the guy about why there were nails in the fans, he said so they could tack down the carpet when they put the fan under it. I still can't believe people dry (or attempt to dry) this way. Also he had a standard refrigerant on the job and the grains in the house were 42 so it wasn't working but he didn't know that. It was so low grains inside today because outside it is 15 grains today in Houston but to cold to dry with the windows open. Here is a slide show of the job. The red phoenix fans and phoenix dehus. are mine. The other equipment belonged to the other company.



http://www.prodrying.com
http://www.pearsoncarpetcare.com

Tuesday, December 13, 2011

Rug Pad will extend the life our your rug




Christmas 2011 has brought many rugs to our rug cleaning plant. However, one of the things some people over look in the care of their rugs is the importance of rug pad. Here is a list of some of the reasons a rug pad is important.

1. Reduces wear.
2. Makes vacuuming easier.
3. Helps in reducing the impact of foot traffic across the rug, thus
increasing the life of the rug.

4. Helps keep your area rug laying flat and prevents the rug from moving.
5. Rug pad can also give you good non-slip protection on hard surface floors.
6. It can cushion the feel of a flat-weave rug.



Note: Never use tape or adhesive to secure your rug to the floor. This can cause damage to the rug and the floor.


Lastly, when you take your rugs in for cleaning don't forget about the pad. You shouldn't put down a clean rug over dirty pad. Either have your rug pad washed with your rug or simply buy new rug pad.


For more information on rug cleaning in the Houston area go to http://www.pearsoncarpetcare.com/ Also visit our other site for all your dehumidification needs http://www.prodrying.com




Thursday, December 8, 2011

Water Damage and Your Carpet

When you have a water damage in your home there are so many questions most people have. So many things can get wet in your home from your sheetrock, baseboards, door jambs, cabinets, and of course your flooring. However, most people are only concerned about the carpet because it is something that you can see that is wet and most of the time you can't see when cabinets and walls are wet.

One of the first questions usually asked is, “What about my carpet?” With advancements in technology in recent years we are able to dry the carpet and pad in place. It is usually dry before the structure of the house is dry. To do this the water must have come from a fresh water supply line and we need to get to it within 24 hours in most cases. We have been drying the carpet and pad in place without pulling up the carpet at all now since 2003 and still we are one of the only companies in the City of Houston that is able to do this.

There are many advantages to being able to have the carpet and pad dried in place.

Less disruption to your life and home after drying is complete.
Cost is less than removing, disposing, and replacing pad.
Moving furniture is minimized.
No damage to carpet like happens when it is pulled up to remove the pad.
No damage to carpet from air movers being put under the carpet to dry it and them causing the carpet to slap against the tack strip and fray the edges.

Since carpet and pad are one of the most porous things in a structure and are generally the first things to get wet, then if you have the right equipment they should be one of the first things dry in the structure. As a water restoration professional, if I couldn't dry one of the most porous things in a structure how would I be able to dry something not so porous like walls, cabinets, or a wood floor. However, many water restoration companies are still using technology developed in the 1970's and will tell you that it is not possible to dry carpet and pad in place. This is simply not true and could cost you more time and money when using one of those companies.

Kevin Pearson is a Master Cleaning Technician with The Clean Trust and has been in the cleaning and restoration industry since 1992. Kevin is presently working on a committee to rewrite the carpet inspector standards in our industry and has previously served on the carpet cleaning standards revision committee. He also serves on two other committees at The Clean Trust and is on the Board of Directors of The Clean Trust since 2011 and on the Board of Directors of the Professional Cleaning and Restoration Alliance since 2004. For information Call Pearson Carpet Care at 281-548-7200 or visit our website at http://www.pearsoncarpetcare.com.

Feel free to check out our drying equipment site at http://www.prodrying.com

Tuesday, November 29, 2011

How much soil can a wool rug hold?

Here is a video showing that a square foot of carpet or wool rug can hold one pound of dirt. In our rug cleaning plant we routinely run into rugs that have pounds and pounds of dry soil in them that needs to be removed before cleaning can occur. Even though this video is done with nylon carpet a wool rug will hold just as much dry soil and still look clean. If you would like to know more about our oriental rug cleaning plant in Houston, Texas visit our website at http://www.pearsoncarpetcare.com/


Friday, November 18, 2011

Wednesday, November 16, 2011

Snag in a Berber? What do I do?

If you get a run in your berber carpet, don’t just trim it. You will leave a very noticeable line where you can see the backing of your carpet. Instead try this simple solution.

Take a hot glue gun with clear glue and add a small drop of glue on the backing of the carpet where the loop of the berber was originally attached.  You should still be able to see some of the glue from the manufacturer on the spot where you will need to add the hot glue.  Then take a paperclip so not to get hot glue on your finger and press the carpet yarn into the backing of the carpet.  Repeat this process all the way down the run until it is all re-attached. Use the adjacent carpet yarn still attached from the factory as a guide for spacing and height.

If you are nervous about doing this then practice several times without using the glue, until you feel comfortable doing it.  Also, remember that a small amount of glue is all that is required and make sure not to get it on any surrounding fibers.   If you don't have a hot glue gun you can also use Elmer's Gorilla Glue.  I have used both in the past and either works well. If you do it right, it should be very hard to tell you repaired it unless you know where it is.

Tuesday, November 15, 2011

Rug Cleaning Done Right

Have you ever had a carpet cleaner that wanted to clean a rug in your home or office at the same time they were cleaning your carpet?  Seems like a good idea, initially.  However, there are some real good reasons why you should never have a carpet cleaner, clean a rug in your home or office.

While your favorite carpet cleaner might do a wonderful job cleaning your carpet, they simply can not clean a rug properly with the same chemicals and equipment used to clean your carpet. Chemicals made for cleaning synthetic wall-to-wall carpeting could damage a natural fiber rug. A professional rug cleaner will use chemicals that are safe for wool or other natural fibers. It would be impractical to bring the rug dusting and washing equipment that is necessary to properly clean a rug into a home environment. Also, many times it is necessary to test the colors in a rug for 24 hours to make sure they are stable. When cleaning a rug it is nearly impossible to remove pet odors from any rug without a full immersion cleaning. This can only be done in a rug cleaning plant. A wet wool rug could then take up to 24 hours to dry in a controlled environment. After the rug is cleaned and dried then the fringe will need to be cleaned and a final grooming done on the rug before it can go back to the customer.

If a rug is going to be stored for any length of time, it should be cleaned first. Never roll up and store a dirty rug. Rugs should be stored in a climate controlled environment and be wrapped in plain brown paper or in Tyvek. Never wrap a rug in plastic. Since wool can hold 30% of its weight in water and still feel dry to the touch, wrapping a rug in plastic would not allow the rug to breath. So condensation could form in the plastic and cause the rug to mold or dry rot.

It is also not a good idea to ever set a potted plant on top of a wool rug. This can cause permanent damage to a rug by over watering the plant or just by the humidity that is absorbed into the rug from the potted plant. This can result in color loss, mold, or dry rot.

About Kevin: Kevin Pearson is a Master Cleaning Technician with The Clean Trust and has been in the cleaning and restoration industry since 1992. Kevin was elected to the Board of Directors of The Clean Trust in 2011 and presently working on a committee to rewrite the carpet inspector standards in our industry and has previously served on the carpet cleaning standards revision committee. He also serves on two other committees at The Clean Trust and is on the Board of Directors of the Professional Cleaning and Restoration Alliance. He has also been featured on Fox News in Houston. For more information Call Pearson Carpet Care at 281-548-7200 or visit our website http://www.pearsoncarpetcare.com

Thursday, November 3, 2011

Tuesday, November 1, 2011

Carpet Freshening Powders

Having your carpet professionally cleaned can save you money versus trying to do it yourself. Think of it like this, by the time you rent a carpet extractor and factor in a dollar amount for your time and the fact that you may not know the chemistry involved in removing certain spots and stains, it could be a lot cheaper to let a professional clean your carpet properly rather than risk setting a stain or damaging the carpet. There is also a big difference in equipment from a small electric do-it-yourself machine to a van-powered carpet cleaning machine with a trained technician running it.


Professional cleaners use similar methods to home cleaning, but they should have the knowledge, equipment, training, and experience necessary to do a more thorough job of removing embedded soil. When selecting a cleaning service, look for an IICRC certified firm and an IICRC certified technician. Ask reputable carpet retailers in your area who they recommend. Friends and family that have used a particular cleaning service before may also be able to give you a good referral. Stay clear of cleaners offering ridiculously low advertised rates. Many times you will never get the low price or you will get a cleaner that will leave your carpet wet for days and might make it worse than it was before they arrived.

When the cleaner arrives at your home for the cleaning, it is a good idea to point out any spots and stains or areas that you would like to receive extra attention. Professional cleaners will have many different spot removers on their truck and should be able to remove lots of different types of spots. They should give you a firm price before they begin the work and you should not pay until you are satisfied with the job. Some cleaners might even give you a demonstration in the worst area before they begin with no further obligation. If you have never used the company before this would help ease your mind as to the quality of work they were going to do.

Regular and thorough vacuuming can remove over 70% of all dry soil that is in the carpet fibers, thus keeping their appearance good and extending their life. For the most soil removal use an upright vacuum cleaner with a beater bar. Most carpeted areas in a home need to be vacuumed once a week, maybe more. Vacuum using several slow strokes over the same area then go over the same area from different angles. When carpet is not vacuumed regularly, the dry soil from shoes, crumbs, etc. may stay on the surface of the carpet for a short time before working their way down into the carpet where it can scratch and abrade the carpet fibers.

Room size rugs should always be sent to a specialty rug cleaning plant. An area or oriental rug should not be cleaned in your home. Rugs can be expensive and sometimes delicate, so it's important to have them maintained properly to protect your investment. To clean a rug properly involves many steps and specialized equipment that can not be transported to your home. A professional rug cleaner will check for dye stability of the colors in the rug and advise you as to any issues they foresee before cleaning the rug. They might also offer a discount if you bring your rug to them for cleaning rather than them picking the rug up.

Did you know that a rug can hold nearly a pound of dry dirt per square foot and still look clean. An 8x10 rug could hold nearly 80 pounds of dry dirt. So, to check and see whether or not your rug is dirty, pick up a corner of the rug and while holding it with one hand, hit the back of the rug sharply with the other hand. If a cloud of dirt flies out of the pile, the rug is dirty and needs to be cleaned. You could also take a vacuum cleaner with a beater bar and with the rug face down on a hard surface turn on the vacuum and leave it in one spot for 8-10 seconds. Then flip back the rug and if there is some dirt on the floor beneath it then it is time to clean the rug.

A professional rug cleaner can also dry a rug thoroughly after cleaning. A wool rug can hold 30% of its weight in water and still feel dry to the touch so it is important to make sure the rug is dry before putting it back down on a wood floor.

So think twice before deciding to clean your carpet or rugs yourself. There are many tools and tricks professional cleaners know that will result in your carpet or rugs being cleaner and lasting longer than if you did the cleaning yourself.

Thursday, October 27, 2011

Tea Washed Oriental Rugs

Tea Washed Oriental Rugs


Oriental Rugs sell better when they look older so for over 100 years the trade has tried a wide range of tricks to “age” rugs. One trick popular at the turn of the 21st century was Tea Wash. New rugs were stained with tea or henna to dull the brashness of a new rug making it appear older to the untrained eye. There is no consistent formula for tea wash but at first it was usually tea or henna. Both tea and henna are more stains than dyes since neither is particularly colorfast.

The dye instability led to some problems for Rug Cleaners. When washed these rugs would often lose color. Particularly when treated for stains or traffic lanes color loss was inconsistent giving the rug a splotchy look. This of course left untreated would cause customers to complain that the Rug Washer ruined their rug,

The Tea Wash problem is aggravated by a shift in the market. Dealers faced with used rugs with color loss or damage particularly from urine stains would Tea Wash the rugs to hide the damage. On cleaning previously hidden stains and areas of color loss could once again become very noticeable. The customer would often think the old damage was new and a result of the cleaning.

Because the tea wash could be applied to a new rug in perfect condition or to an older rug with varying degrees of damage Rug washers are faced with a difficult task in the pre-inspection of rugs entering their plant. Cleaners need to look for an overall brown or red brown stain. Customers should be informed that the stain may lighten in the cleaning process and restaining may be necessary. The cleaner should look for areas of old staining or damage that the tea wash may be hiding and inform the customer of the preexisting condition.

Once the rug is cleaned by whatever method is appropriate then the cleaner can assess the condition of the tea wash. If it has lightened or if there is inconsistent color then the cleaner should apply tea wash. Stable long lasting tea washes can be obtained at most suppliers. Success with tea wash involves educating yourself as well as educating and informing your customers.

Barry O’Connell is an independent scholar who has studied Oriental Rugs in the United States as well as Iran and the Middle East. O’Connell is best known for his websites including http://www.spongobongo.com/ and http://www.persiancarpetguide.com/
If you are interested in rugs and would like to know more about their value, how to care for them, etc. Then here are some other blogs and sites to follow.

http://oriental-rug-cleaning.blogspot.com/2011/10/rug-care-simplified-by-kevin-pearson.html

http://www.orientalrugtalk.com/forums/content.php?212-Rug-Care-Simplified-by-Kevin-Pearson

These sites are run by Barry O'Connell and he has probably forgotten more about rugs then I will ever know. He also has http://www.spongobongo.com/.

Wednesday, October 26, 2011

Tuesday, October 25, 2011

Rug Cleaning LIVE

Some people have webcams that watch their pets, their kids, a beach somewhere, but at Pearson Carpet Care we have a webcam set up over our rug cleaning plant so you can watch us clean rugs, "LIVE."  If you ever wondered what happens to your rug while in our plant you can now follow it yourself.  Just go to http://www.pearsoncarpetcare.com/ to see the webcam.  We also give you 25% off our pick up and delivery price when you bring your rugs in to our shop for cleaning.

Monday, October 24, 2011

Kevin Pearson Elected To Board of Directors of "The Clean Trust"

The Clean Trust Elects 2011-2012 Board of Directors

Darrell Paulson Elected Chairman of the Board

VANCOUVER, WA (October 17, 2011) - The Clean Trust (formerly The Institute of Inspection, Cleaning and Restoration Certification) announced today the election of the 2011-2012 board of directors and executive committee during its mid-October meeting in Vancouver, WA.

As part of the restructuring of the board of directors approved at the April 2011 shareholders meeting, board members will now be elected on a rotating basis, with a three year term. Additionally, it was determined that the board would be limited to 15 members to create and sustain strategic governance and achieve organizational excellence.

“In the strategic plan the organization adopted last April, we outlined the organization’s goals for governance moving forward. The new board structure is a result of The Clean Trust working to accomplish these goals,” said newly elected Chairman Darrell Paulson.

New board members were elected to serve a one, two or three year term to start the rotation of terms. Elected board members for the coming year are:

Serving one year: Graham Bedwell, The Rouse Company, Dan Mabesoone, MasterCare Corp; Norman Maia, MFT National Cleaning Services, Inc.; Darrell Paulson, Advanced Restoration Specialist; and, Tony Wheelwright (retired).

Serving two years: John Downey, Downey’s Carpet Care of Granville; Pete Duncanson, ServiceMaster Clean; Lonnie McDonald, Textile Care Group Companies; Kevin Pearson, Pearson Carpet Care; and William Weigand, Legend Brands.

Serving three years: Craig Jasper, Cleaning and Restoration Institute; David Keiter, Yellow Van Cleaning Services; Patrick Moffett, Environmental Consulting Management & Engineering; Rodney Paulson, A1 Carpet Care; and, Hendrik (Hank) Unck (retired).

Darrell Paulson was elected Chairman of The Clean Trust board of directors. In this capacity, Paulson will also serve as Chairman of the executive committee. Additional executive committee officers elected during the meeting were: Craig Jasper, First Vice President; Pete Duncanson, Second Vice President; Tony Wheelwright, International Vice President and Chairman of the Certification Council; Lonnie McDonald, Treasurer; Dan Mabesoone, Secretary; and Paul Pearce, Immediate Past Chairman. Patrick Winters will continue to serve as The Clean Trust President and CEO.
“The Clean Trust thanks all outgoing board members for their years of service and helping set the organization on a strong path forward. Without their input and decisions, we would not be in the position of strength that we are today,” said Paulson. “We look forward to their continued involvement in The Clean Trust as the passion for their work is unmatched.”

For more information, please contact The Clean Trust headquarters at (360) 693-5675.

About The Clean Trust

The Clean Trust, formally known as The Institute of Inspection, Cleaning and Restoration Certification (IICRC), is an industry certifying body and an ANSI-accredited standards developer organization for the flooring inspection, floor covering and specialized fabric cleaning and disaster restoration industries. Organized in 1972, The Clean Trust currently represents more than 5,700 Certified Firms and 54,000 Certified Technicians in 22 countries. The Clean Trust, with participation from the entire industry, develop standards for inspection, cleaning and disaster restoration. The Clean Trust does not own schools, employ instructors, produce training materials, or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by The Clean Trust. The Clean Trust also serves as a consumer referral source for Certified Firms and Inspectors.